Automation entered our lives with the entry of Information Technology. The ambit of automation was not enclosed to a single entity or realm but encompassed realms outside the immediate vicinity of the base or formulating entity. Networks came to be in this manner. With distanced and disparate networks all in the hierarchy of one single project, managing the network became essential. With cost factor being a key factor for any process worth its mention a Cost-effective Network Management System was the demand for the day. A complete network is made up of two components. They are the hardware component and the software component. One has to only see it to believe it so far as the number of individual components that comprise a complete network. When called upon with a problem being experienced by a customer at some remote location the first necessity that the network manager requires is the visual picture of the complete network.
The task of the network manager becomes even more difficult due to the fact that the network map is never the same even on successive days at some instance. This occurs as every business house has to continuously adapt to the changes in the market and thereby effect changes in the procedures that he conducts his business. A tool which is capable of providing a continuously updated view of the network and its functioning is the need of the day. This software should also have the capability to permit the network manager remotely manage the various components that make up the network..
One such class of software which provides the various programs that are running across a network as well as the networks hierarchical view is called Managed Services Provider programs (MSP). There are some MSP which do not need any user intervention and called fully automated MSP and there are others which need human intervention at each step. There are MSP which are a mix of these two also. The Network manager's availability and capability would decide which MSP be best suited for a client.
Cost saving factor of such software requires no amplification. Rather than having individual network manager at each individual physical location trying to talk with each other, one network manager sitting remotely is able to monitor and provide solutions to the individual network system. To judge the ability of an MSP solution, two major issues are taken into consideration. How deep and wide does the software present the network hierarchy to the network administrator and how strong is its reporting process. Makers of the software would however attach various other features to their product to add selling value to it. Ease with which the MSP software itself could be deployed across the network or how demanding is the software on system resources are such additional features that the makers claim while marketing their products. For increased profit margins a cost-effective network management system is a deciding issue to any business house. This is especially so given the 'e' factor that has attached itself in every facet of a business in today's world. A Managed Service Provider is capable of bringing down price incurred by the business house in network management, in turn assuring increased profit margin to the business house. It could therefore be concluded that MSP is a cost-effective tool.
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